Shipping & Returns

Return POLICY

Unfortunately we do not offer refunds. Due to Covid-19 We no longer offer exchanges as well. We offer store credit only.

 

If you have a return please fill out a return form. Click here.

 

To complete your return, we require a packing slip or proof of purchase. You are only allowed one credit. Once issued a store credit, that item is now final sale.

 

Once your item is received we will inspect and notify you if your item has been approved or denied. 

 

Please return it in the way you received it, with original packaging. If it’s not in original packaging, your return will be denied, and your item(s) will be mailed back to you. 

 

Shortly after we receive your return, you will receive a store credit via email if your item(s) have been approved. If your order is denied we will notify you as well.

 

If for any reason you cannot print out the return label and/ or would like the return address, please see below:

 

ATTN HYPERFEM RETURNS

817 walnut st #38

Inglewood, ca 90301

Items that CANNOT be returned for store credit : All Wellness products: Body Scrubs, Candles, Body Oils, Bath Salts, flash sale, and sale items are FINAL SALE.

 

In the event that your order arrives damaged in any way, please email us as soon as possible at hyperfemfashion@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If your item is returned to sender it’s usually because the address was invalid, or entered incorrectly. Sometimes it also happens because your unit, suite, or apt number is missing. When this happens you are responsible for covering the $10 fee to reship. Please email hyperfemfashion@gmail.com and give your correct address. At that time you will be sent an invoice via email to reship your order.

 

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time.

 

If you have any further questions, please don't hesitate to contact us at hyperfemfashion@gmail.com.

 

Thank you for shopping with HyperFem! 

Shipping Policy

We are currently experiencing higher processing times dues to Covid-19. Please make sure to read our shipping and return policy before placing your order.

 

For simple flat rate shipping: We offer $8 flat rate shipping within the United States of America.

 

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking information when your order has shipped.

 

*Please note that custom orders may take an additional 3-5 days to ship.

 

We DO NOT currently offer Express or International shipping at the moment.

 

We are not responsible for lost or stolen packages. We are also not responsible for delays caused by carrier services.

 

*Please allow an extra 3 to 5 days around the Holidays. Ie; Thanksgiving and Christmas, Sales, etc.

 

If your item is returned to sender it’s usually because the address was invalid, or entered incorrectly. Sometimes it also happens because your unit, suite, or apt number is missing. When this happens you are responsible for covering the $10 fee to reship. Please email hyperfemfashion@gmail.com and give your correct address. At that time you will be sent an invoice via email to reship your order.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. 

 

If you haven’t received your order within 14 business days of receiving your shipping confirmation email, please contact us at HyperFemFashion@Gmail.com with your name and order number, and we will look into it for you.

 

Please Note: We are not responsible for lost or stolen packages. We are also not responsible for delays caused by carrier services.